Training and coaching programs
NBAU training programs are designed to give participants the tools and confidence to tell their story, advance their agenda and build trust in different scenarios. This is a safe space where learners reflect on their experience, experiment with different techniques, challenge themselves and elevate their impact. Our programs include practical and theoretical training, interactive exercises, simulations, feedback and playback.
Virtual and in-person training programs include:
Training for spokespeople
Media training for organizational leaders, spokespeople, ambassadors, frontline employees and subject-matter experts.
"Mastering the sound bite" training for leaders, communicators and subject-matter experts presenting to external stakeholders across different contexts.
Training for leaders and boards
Strategic communication excellence training for boards of directors and leadership teams/presented at leadership offsites.
Stakeholder consultation and community engagement training for managers who interact with external stakeholders across different scenarios of change, including contentious issues.
Training for crisis teams
Proactive crisis management “Copying with wicked messes” training to build capacity to manage different scenarios of crises and change.
Crisis decision exercises, simulations, “pre-mortems” & debriefs to look ahead, manage evolving risks, set appropriate preparedness strategies and build resilience.
Training for all employees
Conversational excellence training for all employees and Employee Resource Groups (ERGs) to understand the biochemistry of conversations.
Communication excellence lunch-and-learns to recognize and overcome conversational blind spots and empower diverse employees to build understanding and trust.
“Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”
— Stephen Covey, author of The 7 Habits of Highly Effective People, summary of Victor Frankl’s philosophy