Crisis resilience & preparedness

Building the capacity to take positive action in an uncertain world

Preparedness isn’t just about having a plan—it’s about the ability to take meaningful action when it matters most.

Crisis resilience is like a Jenga tower. Every piece needs to fit together, or the structure collapses. At the top, there must be a champion. Crisis should be a leadership priority. Without senior commitment, preparedness becomes an uphill battle.

At the core of the tower are three essential pillars: risk assessment, planning, and training, each reinforcing the others. No single element can stand alone.

Crisis planning

Our crisis planning prepares you to not just react to disruption, but take action before, during, and after an adverse event to protect your organization, maintain trust, and emerge stronger than before.

• Before a crisis: Identify vulnerabilities, develop plans, train teams, monitor early warning signals, prevent and mitigate risks.

• During a crisis: Activate response capabilities, implement plans, make the right decisions, and maintain transparency.

• After a crisis: Fulfill commitments, debrief, assess lessons learned, and continuously improve strategies.

Training & leadership development

Our interactive crisis training programs expose leaders to the real-world complexities of crisis management in a safe, controlled learning environment. Sessions are designed to be modular and fully customizable, focusing on the needs of your team and organization.

Training is hands-on and practical. Content may range from setting up a strategic crisis management function to working through specific crisis scenarios to communicating effectively under stress.  

Participants work in small groups to strengthen their crisis leadership skills through immersive exercises, real-world scenarios, and practice sessions that simulate the pressure of a real crisis. In-person or virtual, they are an inclusive space blending strategy, execution, and leadership development.

There’s no “one-size-fits-all” in crisis preparedness. We design training programs to reflect your organization’s unique challenges, risks, and culture. Modules are often delivered in two-hour sessions and can be tailored for:

• Leadership teams & boards of directors

• Crisis management & response teams

• Corporate communications teams

• Cross-functional teams responsible for crisis decision-making

When the stakes are high, preparation is everything. Let’s build a crisis management program that equips your team to lead with confidence in an unpredictable world.